[quote author=Elite link=topic=5699.msg71422#msg71422 date=1230157084]
I think most people know you have problem with Roger, Gresham ;D.. How come you didn't response to the thread?
http://www.reefcentral.com/forums/showthread.php?s=&postid=13907122#post13907122
I never had problem getting replacement parts from Tunze. Roger sent me replacement part without asking for broken part back. Something like the bracket he doesn't ask. Just tell him and he ship it to you. If something like a pump, ofcourse you have to ship it back to him so he can inspect. For me I didn't even have to ship it back. He ship me the replace the next day. I don't know Roger and he doesn't know me so there is no special case here. I think I post in Tunze forum like 2-3 times.
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Why didn't I reply to the thread? Because we took it offline Phong where it should have been in the first place. fighting with an RC MOD on an RC forum is the quickest way to get banned dude!!! And if you think most people visit the MARS RC forum well then I don't know what to say to you :lol:
Something like the bracket he doesn't ask
Oh really??? Your wrong. I did just tell him about the bracket, the impeller and the shrouds and he asked for me to send them all back and he'd replace them. It's pretty fricken obvious what you say is not true, just read what I have written, geesh@#$@