xcaret
Guest
I bought six T5 lamps to replace some of mine and test colors, PPaled $60 then this happens. Bulbs arrive shattered, all of them. My brother said that it was a nice way to send bulbs inside a PVC pipe.
Excited go down to the basement to test the bulbs but wait, something is not right, rattling noise inside so I open the tube by only pulling the duct tape and glass comes out, none of the bulbs survived, guess I can pass them as DBTC frags, anyone?
Contacted the seller immediately and was courteous, seemed to be willing to cooperate. Later no response and I asked for my refund, noticed too that the bulbs had no padding at both ends of the PVC, just duct tape; to me USPS is responsible for handling a FRAGILE labeled package in a really bad way BUT little more attention on the way of ensuring bulbs had no chance of breaking could have made the difference. Offered me a 50% off on my refund what..%^&** :X then plain deny any money back. Initiated the PP dispute process and escalated, seems to "ESCALATE" for Paypal means buyer is basically screwed; in a nano-second an e-mail received stating after the "Investigation" blah blah blah screw you blah blah blah.
I posted feedback on RC of the seller http://www.reefcentral.com/forums/showthread.php?t=1820956 , could not pm him anymore, for some reason had his privileges revoked "Permanently"; e-mailed him but nothing...
I logged into Nano-reef forum, thing that I normally don't, just browse
There was the same user name selling a colony of PH for $1200, this hobby is a small world indeed, someone linked to my thread on RC and immediately caused user to wonder about the new guy selling a highly priced coral.
...then I post a reply http://www.nano-reef.com/forums/index.php?showtopic=231484&st=40 last page !!
Sweet Mother of Jesus !!! had an immediate refund to my PP account !!!!!!! :O
BTW yeah right I'll buy from him again...
Please feel free to post the moral of the story
Excited go down to the basement to test the bulbs but wait, something is not right, rattling noise inside so I open the tube by only pulling the duct tape and glass comes out, none of the bulbs survived, guess I can pass them as DBTC frags, anyone?
Contacted the seller immediately and was courteous, seemed to be willing to cooperate. Later no response and I asked for my refund, noticed too that the bulbs had no padding at both ends of the PVC, just duct tape; to me USPS is responsible for handling a FRAGILE labeled package in a really bad way BUT little more attention on the way of ensuring bulbs had no chance of breaking could have made the difference. Offered me a 50% off on my refund what..%^&** :X then plain deny any money back. Initiated the PP dispute process and escalated, seems to "ESCALATE" for Paypal means buyer is basically screwed; in a nano-second an e-mail received stating after the "Investigation" blah blah blah screw you blah blah blah.
I posted feedback on RC of the seller http://www.reefcentral.com/forums/showthread.php?t=1820956 , could not pm him anymore, for some reason had his privileges revoked "Permanently"; e-mailed him but nothing...
I logged into Nano-reef forum, thing that I normally don't, just browse
There was the same user name selling a colony of PH for $1200, this hobby is a small world indeed, someone linked to my thread on RC and immediately caused user to wonder about the new guy selling a highly priced coral.
...then I post a reply http://www.nano-reef.com/forums/index.php?showtopic=231484&st=40 last page !!
Sweet Mother of Jesus !!! had an immediate refund to my PP account !!!!!!! :O
BTW yeah right I'll buy from him again...
Please feel free to post the moral of the story