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So I’ve been using a clip to feed my tangs, but I feel after 8 hours or so, it fals put or gets ripped and ends up in the sump. What do you guys use?

Thank you. I got him over two years ago from @robert4025 at Neptune when he was just a little over an inch. He's about 5 inches in length.

@nanoguy what type of anemone did you have there in the tank?

Today's PO4: .12 and is steady. ALK: 8.2 CA: 350 MAG: 1300 Adding a during the day picture

Still work in progress. I have not taken down the dead coral skeletons yet. Probably add encrusting corals on them later. Will be taking my time before introducing corals.

Stunning tank.. What kind of flow do you have in your tank?

Sorry to hear about the crash. Man I know the feeling far too well.

Does it matter if it's fish only in the tank for now?

Yes the Gyre kicked debris up and thus po4 rose. What made this possible is that I had placed the Gyre vertically rather than horizontally. This helped kick up a ton of debris. Also, I did not realize how many the dead spots I had in the tank until I add fuel saw the actual flow of the water...

After installing the Gyre pumps, the phosphate numbers went much higher to .9. I installed a GFO reactor to help reduce the phosphates. Today's tests: PO4: .14. :) ALK: 8.5 CA:380 MAG: 1300 NO3: .3

Been working on getting parameters adjusted that week or so. Phosphates are at .45. Alk 9.39. CA 435. Mag 1330 Nitrates .5 Doing anther water change today. Ended up getting Gyre pumps to replace Neptune's WAV :mad:. I miss the ability to control via APEX. Oh well. Sump light resolved, chaeto...

Can you believe this? My ticket was marked as resolved. No update to the ticket in regards to the phone conversation I had. They now have sunk to a new low.

The sadder part is that the rep didn't even update the ticket after our conversation yesterday.

I chatted with Robert at Neptune Aquatics, and he believes this is true. Eliminating redundant products.

For me, It's the WAV pump for sure. My Trident uses 1Link and I do not have any issues. The rep was just resetting to make sure the 1LINK module is able to communicate.

Not Neptune Aquatics. Neptune systems

This was a phone conversation. The support rep basically tried to troubleshoot the issue. She asked me to unplug both WAVs. She then reset the 1Link module. I then plugged in one WAV at a time separately. When this did not produce any results, she indicated, "unfortunately we are out of...

Yeah, I am very disappointed, but also surprised that they've let it come to this level. From a great customer service team to the bottom of the barrel if not worse.

Yeah I ended up calling them... omg. I was told they don't have the parts and if I could call back in a couple of months. Really? That's the solution?

Has the Neptune Systems customer service gone down hill? I opened a ticket almost 7 days ago. The customer service rep replied the next day, and since then I've been given the silent treatment. My issue has been around my WAV pumps not responding. I used to connect them to 1Link ports on the...