Anyone ever dealt with broken Orphek OR3's?

[rxx2rxx2]

I have an Orphek OR3 blue plus that is just over a year old. It just stopped working. At first the bar was barely discernible to be on, now nothing.

Anyone know if there is a common problem with these that is easily fixed?

Appreciate any info.

Thanks!

Ben

 

[mlang]

Reach out to there custom service if you have not already. I had one fail just over a year old and they sent me a replacement. I recently had one fail after 3 years and they wouldn’t send a replacement but they would sell me a replacement led board for pretty cheap.

 

[rxx2rxx2]

Thanks for the help!

 

[rxx2rxx2]

Thanks for the suggestion @mlang. I'm not sure if the problem is the power supply or the LED bar itself. I messaged them. They asked for the serial number and are going to send me a replacement light!!!

 

[rxx2rxx2]

Update: Now they are saying based on the serial number it is 2 years old. Offering an upgrade kit to an OR4 for $50.
I already bought a Quanta Meso Blue.
If anyone wants the OR3 LMK.