Too bad they are so far behind with the replacements. I used the service when it first started (had a bad solenoid) and it worked great at that time. The fact that they are far behind on a service that couldn’t be more straightforward is a terrible sign that they are not prioritizing customer support anymore unfortunately.
Troubleshooting these can be maddening or interesting, depending on your perspective. I’ve had to troubleshoot mine several times and it’s been a different problem each time. Leaking means one of the microtubes popped off, which is easy to see when you open it up. Usually this is because it’s trying to push against pressure (I think), as opposed to just randomly coming off, and so the cause can be a lot less easy to determine. The most recent issue I had was in some ways the most frustrating and the most rewarding. I was having tubing pop off, but all the internals otherwise seemed fine. Turns out I had some other tubing resting on top of my waste tubing as it goes through my wall pass through into the garage. Gave enough back pressure eventually to intermittently pop off a micro tube.
Troubleshooting these can be maddening or interesting, depending on your perspective. I’ve had to troubleshoot mine several times and it’s been a different problem each time. Leaking means one of the microtubes popped off, which is easy to see when you open it up. Usually this is because it’s trying to push against pressure (I think), as opposed to just randomly coming off, and so the cause can be a lot less easy to determine. The most recent issue I had was in some ways the most frustrating and the most rewarding. I was having tubing pop off, but all the internals otherwise seemed fine. Turns out I had some other tubing resting on top of my waste tubing as it goes through my wall pass through into the garage. Gave enough back pressure eventually to intermittently pop off a micro tube.
