Ai prime question

[Srt4eric]

Has anyone seen this color indicator on an AI Prime before? I cant find what this color means anywhere. Fan is running but button is unresponsive.

 

[Srt4eric]

Lol... I forgot to include pic of the light.

 

[RandyC]

Depends if it's blinking or solid.

LED Indicator Descriptions AI-Fi Lights

Overview All AI-Fi Lights have a LED indicator that utilizes red/green/blue to indicate several states. Below you will find a description of each LED indicator state. Blinking Blue/Green (alternat...

support.aquaillumination.com

 

[Srt4eric]

Depends if it's blinking or solid.

LED Indicator Descriptions AI-Fi Lights

Overview All AI-Fi Lights have a LED indicator that utilizes red/green/blue to indicate several states. Below you will find a description of each LED indicator state. Blinking Blue/Green (alternat...

support.aquaillumination.com

that list doesnt show pink. at least it looks pink to me. its solid

 

[The_Lazy_Reefer]

Red/Pink is thermal shutdown mode if I remember correctly. Does it turn on?

 

[The_Lazy_Reefer]

I’d give it a good spray with air and do a factory reset.

 

[Rostato]

Yeah...that’s red

 

[Srt4eric]

The red was a much darker of a red then this. This is the result of a factory reset.

 

[Rostato]

I have no idea then. What’s it doing?

 

[svreef]

I’m pretty sure I got that light from Chris, so he’s responsible for this.

 

[Srt4eric]

I demand a refund @Rostato.

 

[Srt4eric]

I'm going to take it apart and see if I notice anything major going on inside.

 

[SupraSaltyReefer]

AI Prime's have a common issue with fan failure. Try taking it apart and cleaning out all the dust with rubbing alcohol and q-tips. Contact Support to see if they'll fix or replace it for you at a reduced cost since you are a second hand owner.

If it doesn't work out I have a two black AI Prime HD with gooseneck for sale for $160. Good luck!

 

[Rostato]

I think the fans are user replaceable. I know @rygh has changed some.

 

[rygh]

Yes, very easy to replace fans.
They have instructions online if I remember.
But they are like $25 or so, which gets annoying after about 3 failures so far.

 

[rygh]

If it is red/pink, clean it first though. Could just be crud.
When the fans fail, there is a grinding noise before they die.

 

[rygh]

Hang on, just looked at your picture more, and that really is pink.
The red for thermal shutdown is much darker. Very different. I have seen it plenty.
No idea what pink means.

 

[Srt4eric]

If it is red/pink, clean it first though. Could just be crud.
When the fans fail, there is a grinding noise before they die.

And the fan is running. I powered the unit off. Held the button and powered it back on. Let the button go when it started to flash. It was flashing the firmware update colors. It was Blinking Red/Green/Blue (alternating) for almost 10 min before I pulled the plug. After that it's just solid pink with no response from the button and fan running full time.

 

[rygh]

That does not sound good. I think AI customer support is your only option.

 

[Jdoggo]

I know this is an old thread, but did you ever work out the problem? Having the exact same issue now myself. Can’t find anything on the internet about it.