High Tide Aquatics

Fish doc needs help

Then the EB832 is not getting power from the wall. Plug something in to the same outlet to see if there is power?

Don’t flip any light switches.


Sent from my iPhone using Tapatalk Pro
 
The problem
f12d171bb2b29383b72d2ac2d749d1ea.jpg



Sent from my iPhone using Tapatalk
 
There is no other power supply plugged into the Apex?

If you unplug the Apex from the EB832, the status light on the Eb832 still on?

Does it start to blink after a while?


Sent from my iPad using Tapatalk Pro
 
Vhuang168 said:
I would start a ticket. Tell them everything you’ve tried.


Sent from my iPhone using Tapatalk Pro
Click to expand...

Thanks again @Vhuang168 I really appreciate your quick and detailed reply to our cry for help and thank you @coralreefer for your help and thoughtfulness to start this thread.

Thank goodness when the fish hit the fan I know who to reach out to.. my BAR family is there for me and I have your back too when and if you need my help.


Sent from my iPhone using Tapatalk
 
Vhuang168 said:
I would start a ticket. Tell them everything you’ve tried.


Sent from my iPhone using Tapatalk Pro
Click to expand...

Vincent,
Hello and happy Wednesday to you. We got replacement power bar from AC plugged it in and we have duplicates on our control panel.
What’s the easiest way to go about this just deleting the duplicates?
Thank you In advance.
Mike

7d8886f906551c506accdffbbca7eeb6.jpg




Sent from my iPhone using Tapatalk
 
You must log in or register to reply here.
Back
Top