So today begins the loss and damage assessment.
Any words from those that have had the unfortunate experience of dealing with a fire and the insurance company?
Thanks to y’all for all the concern and kind words
A year or two ago I had an expensive bike stolen from my garage and filed an insurance claim. I read up on advice, and the main one I took was from an ex-adjuster on Reddit, effectively: remember you're dealing with a person working for an insurance company trying to do their job and go home. It's not an enemy, it's a person.
They have a big backlog of cases to blow through, and they will have no idea what your stuff is, but they need to do their job. Make it easy for them. Give them a spreadsheet with everything you lost and want covered, with the exact model, MSRP, and a link to it. If you are detailed, it makes their life easy because they can feed that sheet to their minions who verify pricing, give it the stamp of vetted approval, and move on to their next case. Especially if you're friendly with them they are likely to help you as best you can.
Don't put protein skimmer with some parts, put reef octopus xyz123, then another line for a specific neck squeegee, and another line for the extra pump you had. Don't put 100gal tank, put red sea Reefer 500 blah blah.
Of course don't be fraudulent, but do be specific.