High Tide Aquatics

Neptune Trident NP and new DOS!

RandyC said:
all depends on what that little bottle is for and where it goes and if the manifold looks the same. ;)

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OK so it's just like the regular trident in so much as it seats 3 reagents in the drawer.

The reagent package comes with 2 extra bottles:
  1. the mini bottle... this is reagent 3b. You need to add the contents of 3b to reagent 3a (normal reagent bottle)
  2. a forth "normal" sized bottle with powder in it. You mix tap water with this powder then dump the contents into the waste container... its called "waste neutralizer" or something like that (threw it away and cant look)
But I the end - you end up with 3 reagents in the drawer just like the normal trident
 
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So far so good LOL
As the image shows, I'm currently calibrating the NP & hopefully that gets things, more or less, in line (ran about 5 tests over the last 2 days)
If not I'll go buy some Salifert kits to further troubleshoot... but, hopefully all I have to do is calibrate
 
Thales said:
The NSI still has me testing by hand, I am willing to stop because I am convinced.
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Hopefully I sort mine out. It initially had the po4 “correct” but then magically decided to set it at 0 lol

Still calibrating. Hoping it’s all set later today. In the mean time I’ll play video games
 
JVU said:
Sorry but just to be clear, you are saying the readings are way off still after trying to get it to work for 2 days, including doing (or redoing?) their recommended calibration?
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Way off compared to my Hanna checkers, yes.

Gonna buy some manual kits later today for a tie breaker.
 
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I hate hanna checkers, and am using them becuase that is what the NSI wanted.

I bought my checkers a year or two ago so I could have the same white cane most people in the hobby seem to use, but I hate all nitrate testing* (it is a goofy test the way it works and is really dependent on the vigorous shaking being the same every time) so I am happy to have a machine do it.
*I hate all testing and am happy to have a machine do it.
 
phatduckk said:
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So far so good LOL
As the image shows, I'm currently calibrating the NP & hopefully that gets things, more or less, in line (ran about 5 tests over the last 2 days)
If not I'll go buy some Salifert kits to further troubleshoot... but, hopefully all I have to do is calibrate
Click to expand...
Hi im new to this group, did you ever get your trident np reading right? I got mine 2 days ago and my readings are far off to!
 
L/B Block said:
Update-you liking it so far?
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Nope lol working with Neptune support now; submitted a bunch of debug logs etc yesterday and waiting for their engineers to diagnose what might be happening.

Since the last update:
  • I've done 3 or 4 water changes to bring nitrates down. Salifert is reading about 20 now where the Trident is reading 50-70 (depends on the day).
  • many hours after a 50% WC nitrates went from 60 to about 78 (Salifert said they went down)
  • Due to frustration on my part I did a "reset" on the NP and since then Po4 has been reading 0 (Salifert disagrees and says im between 0.03 and .1 somewhere - cant tell from color)
 
phatduckk said:
Nope lol working with Neptune support now; submitted a bunch of debug logs etc yesterday and waiting for their engineers to diagnose what might be happening.

Since the last update:
  • I've done 3 or 4 water changes to bring nitrates down. Salifert is reading about 20 now where the Trident is reading 50-70 (depends on the day).
  • many hours after a 50% WC nitrates went from 60 to about 78 (Salifert said they went down)
  • Due to frustration on my part I did a "reset" on the NP and since then Po4 has been reading 0 (Salifert disagrees and says im between 0.03 and .1 somewhere - cant tell from color)
Click to expand...
Ooof. Hope the bugs get worked out. Soon
 
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