For those interested in buying G2 Red Sea tanks
- Thread starter IOnceWasLegend
- Start date
Sure! Shoot it over to vin@kayscoralcove.com and I'll have a peek when I get a chance.
Sounds good. Thx
Crystal dynamics (CDA) leak: https://www.reddit.com/r/ReefTank/s/1SKxbNm8J2
Coral reefer
Past President
I think people lay them on their backs for moving commonly, and I think that’s a bad practice.
I am curious…do we have any evidence that the recent failures are actually G2’s? Or are we just taking the OP words for it?
The SN of the tank will indicate if it’s a G2 or not.
I spoke to my RS rep and he said Zero G2 have failed.
The SN of the tank will indicate if it’s a G2 or not.
I spoke to my RS rep and he said Zero G2 have failed.
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I was actually at aquatic collection last week and the owners said they have had almost no failures that they know about vs previous generation. Gave me some piece of mind
Looks good to me! Gave it a few days to see if I could think of any worthy additions and couldn't come up with any.
I myself also have had zero failure of G2 reported since their release.
Patio
Supporting Member
That is great to hear.
Does your rep know how many of the G1s failed that were reported? Or how many warranties exercised? I imagine they may not be allowed or want to mention that information but the answer would be very interesting.
Probably loose job for saying that lol, have to catch him after hours with a beer or two
Thanks for taking the time!
I find it very hard to believe that Red Sea thinks zero of their G2 tanks have failed. Just based on the fact that so many people have said they had a G2 fail, and that they called Red Sea about it. The support team either must not be logging the failures or at least not informing their sales team.
I don’t doubt your personal experience selling tanks Robert, only the corporate level shenanigans that have become so common unfortunately.
In my world, where there are failures even when everything is working well, and they are supposed to be tracked- When a low failure rate is reported I’m more reassured than when a failure rate of zero is reported. With that point of view, I’d have a lot of respect for Red Sea if they published failure rate data and had a conclusion like “We had a 5-year failure rate of 3% in G1 systems, and were able to bring it down to 0.3% in the G2 line.” (I made up the numbers of course). To me, that would be very reassuring, where as saying zero isn’t.
I concur with that. One thing that did get my attention is they extended their warranty at some point from 2 to 5 years that speaks volumes in their faith of their tanks.
Question then is, to your point - are those (made up numbers) -within warranty of course. I was talking with Karson and he said the bigger issues are the resale of tanks in the way they are handled/stored -not sure if he was specifically referring to Red Sea or all tanks.
Other part of that conversation is that if warranty claim-takes about 3 weeks for replacement (approval) not sure what you are going to do in meantime?
Out of warranty -they can get it pretty fast if they don’t have it in stock.
But it makes me think -if I had a tank that was shipped from IM or glasscages or whoever and that leaks -how fast can they get a tank delivered for replacement.. and their policies within warranty.
PjFish
Supporting Member
Red Sea G2 seam fail
Well it’s looks as if the Red Sea G2’s suffer the same problem as the G1’s. My G2 which was replaced under warranty 2 years ago has now failed on the front seam again. A replacement tank only is being sent under warranty but no stand as they said that would be fine. A las I can’t bring myself...
www.reef2reef.com
B the Nano Reefer
Supporting Member
There was a G2 failure posted on one of the FB groups that I am in just yesterday. the G2 that failed was a replacement for the G1 that had failed prior.
I am missing something here. I am not questioning the failure of Red Sea tanks. I can see it in all the linked threads and in those threads, I see that they are Red Sea tanks. What I don’t see is a single post saying it was a G2. A simple snap of the SN label of the tank would’ve prove that it’s a G2, right? Howcome that info is so hard to find. Can someone point one to me? Just so I can show the Red Sea rep.
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